Frequently Asked Questions

"Book With Us" Guarantee

As an independent boutique hotel company, Valencia Hotel Group prides ourselves on our one-on-one relationships with our guests. When you "Book With Us," our in-house Reservations Staff and website provide the most comprehensive descriptions of our on-site services and amenities, special offers, promotions and packages, upcoming events, nearby destinations, local activities, and points of interest. "Book With Us" to make your experience in our destinations a memorable one.

You make a choice when you "Book With Us" instead of a third party website like Expedia or Booking.com, etc. Learn More

HOW IS THE GEORGE ADDRESSING CLEANING & SOCIAL DISTANCING?

To observe proper social distancing, and attempt to reduce our presence in your guest room while you are with us, we will be providing housekeeping and minibar stay over service upon request only. Read more about our Travel Related Mandates, Social Distancing & Cleaning Protocols.

Does The George have a Loyalty Rewards program?

Yes, as a part of Valencia Hotel Group, The George participates in the Valued Hotel Guest (VHG) Loyalty Rewards program.

IS BREAKFAST INCLUDED WITH MY STAY AT THE GEORGE?

Breakfast is not included with your stay at The George.

WHAT IS THE ADDRESS OF THE GEORGE?

The address for The George is 180 Century Square, College Station, Texas 77840.

HOW DO I GET TO THE GEORGE?

Directions to The George can be found here. Or you can call us for directions at 979.485.5638.

DOES THE GEORGE ALLOW SMOKING?

To enhance air quality and contribute to the health and well-being of our Guests and Associates, The George offers a smoke-free environment. Smoking is only permitted in the open air designated areas, outside of the hotel. A cleaning fee will be assessed for any guestroom where smoking is found to have occurred.

HOW DO I FIND OUT ABOUT THE GEORGE'S HOTEL SPECIALS AND DEALS?

You may visit our Special Offers page to see our current promotions and packages at our College Station, Texas hotel in Century Square.

DOES THE GEORGE OFFER FREE WI-FI?

Overnight guests receive complimentary Wi-Fi.

WHAT TIME CAN I CHECK-IN AT THE GEORGE?

Check-in time at The George is 3:00pm.

WHAT IS CHECK-OUT TIME AT THE GEORGE?

Check-out time at The George is 12:00pm.

DOES THE GEORGE HAVE A SWIMMING POOL?

The George does have a swimming pool located in the courtyard.

HOW OLD DO I HAVE TO BE TO BOOK A ROOM AND CHECK INTO A ROOM AT THE GEORGE?

You must be 21 years or older to check into The George. A valid identification will be required at check in.

HOW DO I BOOK A ROOM AND MAKE A RESERVATION AT THE GEORGE?

You can make a reservation by clicking here or you can call us now at 844.599.3871to check availability and book a room.

HOW DO I KNOW MY ROOM IS CONFIRMED AT THE GEORGE?

Reservation confirmations are sent automatically within two hours of the reservation being completed.

HOW LATE WILL THE GEORGE HOLD MY ROOM FOR ME ON ARRIVAL DAY?

Our Guarantee and Deposit Policy is that all reservations require a credit card to hold the reservation. A deposit is required only for specified offers requiring a deposit, pre-payment, which is specified at the time of booking.

CAN I BOOK MULTIPLE ROOMS AT THE GEORGE?

Bookings or reservations of ten (10) rooms or more is considered a Group booking and must go through our Group Sales Department. See Details

WHAT IS THE GEORGE'S POLICY FOR RE-SELLING ROOMS OVER SPECIAL EVENTS?

Reserved rooms may not be resold to a third party. See Details

CAN I ASK FOR MY ROOMS TO BE NEXT TO EACH OTHER OR CONNECTING TO EACH OTHER AT THE GEORGE?

Guest rooms are assigned by the Front Desk at check-in. The George has a limited number of connecting rooms in king to double/double configuration. Requests for connecting or adjoining rooms or rooms nearby each other must be made in advance, and are subject to availability. To request a connecting or adjoining room, contact the front desk at the hotel directly prior to arrival day. The hotel will do its best to accommodate these requests, but cannot guarantee them. The hotel recommends choosing a specialty suite to guarantee connecting accommodations.

HOW DO I CANCEL OR MODIFY MY RESERVATION?

To Modify or Cancel a reservation, click here.

WHEN DO I NEED TO CANCEL BY GUEST ROOM AT THE GEORGE TO AVOID A PENALTY?

Cancellation is required 24 hours prior to the arrival date unless otherwise noted on special event dates. If you book a non-refundable reservation, this policy will not apply as there are not any refunds, for cancellations or any other reason, when you book a non-refundable reservation.

IF I DO NOT CANCEL MY ROOM IN TIME, WHAT IS THE PENALTY OR FEE THAT THE GEORGE WILL ASSESS?

One night's room and tax will be charged if a guest does not cancel within the 24 hour period. If you book a non-refundable reservation, this policy will not apply as there are not any refunds, for cancellations or any other reason, when you book a non-refundable reservation.

HOW CLOSE IS THE GEORGE TO TEXAS A&M?

The George is located directly across the street from the Texas A&M campus in the Century Square mixed-used development and within walking distance to the Texas A&M Campus and Kyle Field.

DOES THE GEORGE HAVE AN AIRPORT SHUTTLE?

The George does offer complimentary car service to and from Easterwood airport. Advance notice is required by calling 979.485.5638.

HOW FAR FROM THE AIRPORT IS THE GEORGE?

The hotel is approximately 3 miles from the Easterwood Airport. It is approximately a 5-8 minute drive to/from the hotel.

HOW DO I GET TO THE GEORGE FROM EASTERWOOD AIRPORT?

If you are not renting a car, a taxi cab is the best option. The approximate cost is $9.00-$12.00 each way to/from the hotel. A taxi cab may be obtained at the airport terminals upon arrival to the city. Uber service can be arranged through the Uber App. If a cab is needed upon departure of the hotel, our Guest Services department will be happy to assist you with booking one.

DOES THE GEORGE OFFER SELF-PARKING?

The George offers valet parking at $22.00 a night or $8.00 for day use, as well as, complimentary self-parking.

Hotel Information and Special Services

This information can be accessed on the Services and Amenities button on this website or by calling 979.485.5638.

HOW DO I CHECK AVAILABILITY AND RATES AT THE GEORGE?

This information can be accessed on the Reservations button on this website or by calling toll-free 844.599.3871.

CAN I CHECK IN EARLY AT THE GEORGE?

Requests for early check in are handled by the front desk on check in day. If availability permits, the request will be honored. Early check guarantee can be purchased at the time of booking. Check in time is 3:00pm and Check out time is 12:00pm.

HOW DO I PAY FOR MY ROOM AT THE GEORGE?

Credit cards, debit cards, and cash are accepted methods of payment. Please be advised at check-in that The George will authorize, not charge, your entire stay's room and tax plus $50 per day for incidentals. Your bank will typically place a hold on any authorizations including hotel authorizations. Funds put on hold by your bank cannot be used and will not be released for 72 hours or longer after your check-out date depending on the bank. For more information on this bank procedure please visit this link:https://en.wikipedia.org/wiki/Authorization_hold

WHAT ACCESSIBLE FACILITIES & SERVICES FOR GUESTS WITH DISABILITIES DOES THE GEORGE OFFER?

We strive to ensure that all persons have access to the goods, services, privileges, advantages, and accommodations offered by our hotel and its website. We also endeavor for all of our guests and patrons to have the ability to make informed decisions regarding their visits by providing sufficient information regarding the accessibility of our property. We offer a range of accessible accommodations and accessible amenities distributed throughout our hotel.

Please direct your questions about The George’s accessible facilities and services to info@valenciagroup.com or call 844.599.3871

WHAT TYPE OF SECURITY IS AT THE GEORGE?

The hotel maintains a security staff each evening/overnight.

DOES THE GEORGE ALLOW PETS?

The George does not allow pets.

WHAT DOES DOUBLE OCCUPANCY MEAN AT THE GEORGE?

Double occupancy is limited to two adults. Additional adults will result in added fees.

HOW DO I APPLY FOR A JOB AT THE GEORGE?

Looking for a job with The George? Visit our Careers Page Now to find out about our job openings.

HOW DO I REQUEST A DONATION TO MY ORGANIZATION?

Please complete our donation request form, click here.

Can I ship something to the hotel?

Yes, guests may ship packages to the hotel. Package fees will apply.

Package Processing Fees

There will be no charge for the first package the hotel receives for a guest that is:

Within one week of the guest’s scheduled arrival
Less than 50 lbs.
Less than 5 cubic feet

A package processing fee will be charged for all additional packages of $5 each.
All packages, including the first, will be charged an additional $5 per week they remain in storage.
Additional fees may be assessed on an individual basis for exceptionally large or heavy packages, pallets, and/or skids.

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